Terms

Terms of Service

The agreement that governs your use of the PEP9 app and related services.

Effective: May 30, 2026
Updated: May 30, 2026

These Terms of Service (“Terms”) govern your access to and use of the PEP9 mobile application for iOS and Android (the “App”) and any related services provided by Vertek Ventures LLC (“PEP9,” “we,” “us,” or “our”) (collectively, the “Service”). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree to every provision below, you must not access or use the Service.

These Terms include important provisions that affect your legal rights, including a medical and substance disclaimer (Section 2), an assumption of risk (Section 2.7), user representations and warranties (Section 3), broad disclaimers of warranty (Section 13), a limitation of our liability (Section 14), a binding individual arbitration clause and class-action waiver (Section 17), and a jury-trial waiver. Read them carefully before using the Service.

1 Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract in your jurisdiction. By accessing or using the Service, you represent and warrant that (a) you meet these eligibility requirements, (b) you are not barred from using the Service under the laws of any jurisdiction that applies to you, and (c) you are not a person with whom we are prohibited from doing business under applicable sanctions, export-control, or anti-terrorism laws. The Service is not directed at minors, and we do not knowingly accept registrations from anyone under 18. If we discover that an account is held by a person under 18, we will terminate that account and delete the associated data.

2 Medical and Substance Disclaimer

2.1 Not a medical device or service

PEP9 is a personal informational tracking tool only. It is not a medical device, not a clinical decision-support tool, not a diagnostic tool, not a pharmacy, not a telemedicine service, and not a substitute for professional medical advice, diagnosis, treatment, or pharmacist consultation. The Service has not been reviewed, cleared, approved, or registered by the U.S. Food and Drug Administration, the U.S. Drug Enforcement Administration, the European Medicines Agency, the U.K. Medicines and Healthcare products Regulatory Agency, Health Canada, the Therapeutic Goods Administration, or any other regulatory authority. Nothing in the Service constitutes medical advice or a recommendation to obtain, possess, use, dose, schedule, source, combine, inject, or discontinue any peptide, hormone, medication, controlled substance, research chemical, supplement, or other compound.

2.2 No healthcare provider relationship

Your use of the Service does not create a physician-patient, pharmacist-patient, nurse-patient, dietitian-patient, or any other healthcare-professional-patient or fiduciary relationship between you and PEP9 or any of its personnel. We are not licensed to practice medicine, pharmacy, nursing, or any other healthcare profession in any jurisdiction, and nothing in the Service should be construed as the practice of medicine or pharmacy.

2.3 No verification, recommendation, or endorsement

We do not, and we do not have the capability to, verify, validate, authenticate, test, inspect, certify, recommend, endorse, source, supply, sell, prescribe, or dispense any substance you reference, log, or track within the Service. We do not vouch for the safety, legality, identity, purity, potency, sterility, composition, sourcing, or efficacy of any compound or vendor. Listings, presets, suggestions, autocomplete entries, or example data within the Service are illustrative only and do not constitute an endorsement of any product, vendor, or practice.

2.4 Calculators and computed outputs

The Service may include calculators that compute values such as reconstitution volumes, syringe-unit equivalents, dose conversions, schedule projections, inventory remaining, or similar derived quantities. Every computed value is informational only. You are solely responsible for independently verifying every input and every output with a licensed pharmacist or other qualified healthcare professional before drawing, mixing, administering, or relying on any substance. Calculators may contain bugs, may round, may misinterpret units, may use assumptions that do not match your vial, syringe, or compound, and may return values that are inaccurate, outdated, or unsafe. We make no warranty as to the accuracy of any computed output.

2.5 Reminders and notifications

The Service may schedule local or push notifications to remind you of doses. Notifications are best-effort only and must not be relied upon as the sole means of remembering, timing, or administering any dose. Notification delivery depends on Apple, Google, your operating system, your network, your device state (low power, do-not-disturb, focus modes, restart, storage full, permissions revoked, device off), and on third-party services beyond our control. Notifications may be delayed, duplicated, dropped, mis-timed, or silently suppressed without notice. You are responsible for keeping independent records and reminders of any time-critical dose.

2.6 No emergency use

The Service is not designed for and must not be used in medical emergencies, acute care, intensive care, or any situation in which a delay in care could result in harm. If you experience or witness a medical emergency, call your local emergency number immediately. Do not use the App to seek emergency care, to call for help, or to communicate with healthcare providers.

2.7 Assumption of risk

By using the Service, you knowingly, freely, and voluntarily assume all risks associated with your tracking, dosing, administration, possession, and use of any peptide, hormone, medication, controlled substance, research chemical, supplement, or other compound, including but not limited to risks of adverse reaction, allergic reaction, infection, contamination, lack of sterility, injection-site complications, immunogenicity, interaction with other substances, unintended health outcome, hospitalization, permanent injury, disability, or death. You acknowledge that these risks may arise even when you use the Service correctly, even when our calculators and reminders work as intended, and even when you follow advice you have received from healthcare professionals. You voluntarily accept these risks in exchange for the convenience of the Service.

3 User Representations and Warranties

In addition to any other representations in these Terms, you represent, warrant, and agree, on each occasion that you access or use the Service, that:

Eligibility. You meet the eligibility requirements in Section 1.
Legal right to possess and use. You have, and will continue to have at all times during your use of the Service, the legal right to acquire, possess, store, and use every peptide, hormone, medication, controlled substance, research chemical, supplement, or other compound that you log, reference, or track within the Service, under every law that applies to you, including federal, state, provincial, local, and international laws governing prescription, scheduling, importation, and controlled substances.
Compliance. Your use of the Service, and your acquisition, possession, and use of any compound you log, complies and will continue to comply with all applicable laws, including the U.S. Federal Food, Drug, and Cosmetic Act, the Controlled Substances Act, state and local equivalents, and comparable laws in your jurisdiction.
Not a regulated activity. You are using the Service for your own personal tracking and not on behalf of any patient, client, research subject, or other third party, and not in connection with the practice of medicine, pharmacy, nursing, or any other regulated healthcare or research activity.
No reliance. You are not relying on the Service, on any computed value, on any reminder, or on any other output of the Service as a substitute for professional medical or pharmacist advice, and you will independently verify every dose, computation, schedule, and administration decision with a qualified professional.
Accurate inputs. Every value, label, schedule, and note you enter into the Service is accurate to the best of your knowledge at the time of entry, and you understand that errors in your inputs will produce incorrect computed outputs.
Backup records. You will keep your own independent records of any dose, schedule, or protocol that is important to you, and you will not rely on the Service as the sole authoritative copy of that information.
Authority. If you are using the Service on behalf of a household or family account, you have authority to bind the account to these Terms.
No prohibited person. You are not located in, organized under the laws of, or ordinarily resident in any country or region subject to U.S. Government embargo or designated as a “terrorist-supporting” jurisdiction, and you are not on any list of prohibited or restricted parties maintained by the U.S. Government, the European Union, the United Kingdom, or any other applicable authority.

If any representation in this Section 3 becomes inaccurate, you must stop using the Service and delete your account.

4 Account Registration and Security

To use the Service, you must create an account using a valid email address. We authenticate you using one of the following passwordless methods:

Email one-time code. We send a single-use login code to your email address; you enter it in the App to sign in.
Sign in with Apple. You authenticate through Apple, which returns an opaque identifier and, on first sign-in, the name and email (or Apple private-relay email) you choose to share.
Sign in with Google. You authenticate through Google, which returns an opaque identifier together with the name and email associated with the Google Account you select.

We do not collect, store, or transmit user passwords, and we do not offer a password-based login. You agree to provide accurate information and to keep it current.

You are responsible for maintaining the security of the email inbox, Apple ID, and Google Account associated with your PEP9 account. Anyone with access to your email or to a linked identity provider can request a login code or sign in on your behalf. Notify us immediately at security@pep9.app if you suspect unauthorized access to your PEP9 account or to any of the underlying email or identity-provider accounts. You are responsible for all activity that occurs through your account, whether or not authorized by you, except to the extent caused by our breach of these Terms.

We may suspend or terminate an account that we reasonably believe has been compromised, used in violation of these Terms, or used to circumvent any applicable law.

5 License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on devices you own or control, solely for your personal, non-commercial use. All right, title, and interest in and to the Service, including all intellectual property rights, remain with us and our licensors.

You may not, and may not permit anyone to:

copy, modify, translate, or create derivative works of the Service;
reverse engineer, decompile, disassemble, or attempt to discover the source code of the Service, except to the extent permitted by applicable law;
rent, lease, sell, sublicense, redistribute, or otherwise commercialize the Service;
remove or alter any proprietary notices on the Service;
use the Service in any manner that could damage, disable, overburden, or impair our servers or interfere with another user’s enjoyment of the Service;
use automated means, including scrapers, bots, or other software, to access the Service except for accessibility tools used by you personally;
access the Service to build a competing product, to train any artificial intelligence or machine-learning model, or to benchmark against our Service for any competing or commercial purpose;
use the Service in connection with any clinical trial, research study, diagnostic activity, or other regulated healthcare activity without our prior written consent.

6 Acceptable Use

You agree not to use the Service to:

violate any law, regulation, or third-party right;
acquire, distribute, market, advertise, or solicit any substance, vendor, or supplier on, through, or in connection with the Service;
provide medical, pharmaceutical, or healthcare advice to any other person;
upload or transmit unlawful, infringing, harassing, defamatory, or otherwise objectionable content;
attempt to gain unauthorized access to the Service, other accounts, or any connected system or network;
introduce viruses, malware, or other harmful code;
impersonate any person or entity, or misrepresent your affiliation;
collect or harvest information about other users;
use the Service to facilitate any activity that would be illegal in the jurisdiction in which you are located.

We may investigate suspected violations and cooperate with law enforcement. We may suspend or terminate access for any conduct we reasonably believe violates this Section.

7 Subscriptions, Payments, and Refunds

7.1 Subscription Plans

Certain features of the Service require a paid subscription. Pricing, billing period, and feature scope of each plan are displayed in the App at the point of purchase. By starting a subscription you authorize the applicable app store to charge the payment method on file at the recurring price and interval shown.

7.2 Auto-Renewal

Subscriptions automatically renew at the end of each billing period at the then-current price until canceled. Your payment method will be charged within 24 hours before the end of the current period unless you cancel at least 24 hours before the period ends.

7.3 Cancellation

You can cancel a subscription at any time in App Store Settings (for iOS) or Google Play Subscriptions (for Android). Cancellation takes effect at the end of the current billing period; you retain access to paid features until then.

7.4 Free Trials

If a free trial is offered, the trial converts to a paid subscription automatically at the end of the trial period unless you cancel before the trial ends. Unused portions of a free trial are forfeited when you purchase a subscription.

7.5 Refunds

All purchases are processed by Apple or Google. Refund requests are subject to the respective store’s refund policy and are typically handled by the store, not by us. We do not control refunds, and we are not obligated to issue refunds except where required by law.

7.6 Price Changes

We may change subscription prices for future billing periods. We will provide advance notice and an opportunity to cancel before the new price takes effect.

7.7 Restore Purchases

The App provides a “Restore Purchases” button on the paywall and in Settings. Tapping it re-attaches your subscription to your account if you have reinstalled the App or signed in on a new device.

8 User Content

You retain ownership of the data you enter into the Service, including protocols, dose logs, and notes (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, back up, and process Your Content solely as needed to operate and improve the Service for you. We will not use Your Content for marketing, training of machine-learning models, or to derive datasets for sale.

You represent that you have all rights necessary to submit Your Content and that it does not violate any law or third-party right. You are solely responsible for the accuracy, legality, and content of Your Content. We do not pre-screen, review, or validate Your Content, and we have no obligation to do so.

9 Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any lawful purpose without obligation or compensation to you.

10 Third-Party Services

The Service depends on third-party providers, including Apple (App Store, push notifications, Sign in with Apple), Google (Google Play, push notifications, Sign in with Google), Supabase, RevenueCat, PostHog, Sentry, Resend, and Expo. Your use of those providers’ services is governed by their respective terms and privacy policies, including the Apple Media Services Terms and Conditions, Sign in with Apple terms, Google Terms of Service, and Google Account terms. We are not responsible for any third-party service, and the availability of the Service depends in part on theirs. If a third-party identity provider terminates or restricts your account with them, you may lose the ability to sign in to the Service until you re-authenticate by another supported method.

11 Privacy

Your privacy is important to us. Our Privacy Policy describes what information we collect, how we use it, and the choices you have. By using the Service, you agree to the Privacy Policy, which is incorporated into these Terms by reference.

12 Termination

You may stop using the Service at any time. You may delete your account from the App’s Settings screen (“Delete Account”) or by emailing privacy@pep9.app. Account deletion is permanent and removes your profile, protocols, and dose logs, subject to the retention windows in the Privacy Policy.

We may suspend or terminate your access to the Service if you breach these Terms, if we are required to do so by law, if your account creates a risk or possible legal exposure for us, if continuing to provide the Service to you would impose a disproportionate burden on us, or for any other reason in our reasonable discretion. We will give you reasonable notice when feasible.

Sections that by their nature should survive termination will survive, including Sections 2 (Medical and Substance Disclaimer), 3 (User Representations and Warranties), 5 (License), 8 (User Content), 9 (Feedback), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 17 (Governing Law and Dispute Resolution), and 19 (General).

13 Disclaimers

THE SERVICE, INCLUDING ALL CONTENT, COMPUTATIONS, REMINDERS, AND OUTPUTS, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR AFFILIATES, AND OUR LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, COMPLETENESS, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OF TRADE, OR PERFORMANCE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
ANY DATA, CALCULATION, COMPUTED OUTPUT, OR DISPLAYED VALUE WILL BE ACCURATE, RELIABLE, CURRENT, OR SUITABLE FOR ANY PURPOSE;
ANY REMINDER OR NOTIFICATION WILL BE DELIVERED ON TIME, IN ORDER, OR AT ALL;
ANY SUBSTANCE YOU LOG OR TRACK IS LEGAL, SAFE, STERILE, EFFECTIVE, OR APPROPRIATE FOR YOU;
THE SERVICE WILL DETECT, FLAG, OR PROTECT YOU AGAINST ADVERSE REACTIONS, CONTRAINDICATIONS, INTERACTIONS, OVERDOSES, OR OTHER HEALTH RISKS;
THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

YOU ASSUME THE FULL RISK OF USING THE SERVICE AS DESCRIBED IN SECTION 2.7.

NOTHING IN THIS SECTION LIMITS ANY WARRANTY OR REMEDY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

14 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR OUR DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA;
COST OF SUBSTITUTE SERVICES;
DAMAGES ARISING FROM ANY HEALTH OUTCOME, ADVERSE EVENT, ALLERGIC REACTION, INFECTION, CONTAMINATION, INJURY, ILLNESS, DISABILITY, EMOTIONAL DISTRESS, OR DEATH;
DAMAGES ARISING FROM ANY DOSING, ADMINISTRATION, RECONSTITUTION, OR USE DECISION YOU OR ANY THIRD PARTY MAKE BASED ON THE SERVICE;
DAMAGES ARISING FROM ANY ACT OR OMISSION OF ANY HEALTHCARE PROVIDER, PHARMACIST, VENDOR, SUPPLIER, OR OTHER THIRD PARTY;
DAMAGES ARISING FROM ANY DELAYED, MISSED, OR INCORRECT REMINDER OR NOTIFICATION;
DAMAGES ARISING FROM ANY INACCURATE COMPUTED OUTPUT, INCLUDING RECONSTITUTION OR DOSE CALCULATIONS;

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY ON WHICH SUCH DAMAGES ARE BASED (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR OTHERWISE).

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY US DOLLARS.

THE LIMITATIONS IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US, AND WE WOULD NOT BE ABLE TO PROVIDE THE SERVICE ON AN ECONOMIC BASIS WITHOUT THEM. THE LIMITATIONS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE THAT LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

15 Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless PEP9, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any and all claims, demands, actions, suits, proceedings, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to:

a. your access to or use of the Service; b. any breach by you of these Terms or any representation or warranty in these Terms; c. Your Content; d. your acquisition, possession, dosing, administration, reconstitution, use, or distribution of any peptide, hormone, medication, controlled substance, research chemical, supplement, or other compound, whether or not logged in the Service; e. any health outcome, adverse event, injury, illness, disability, or death suffered by you or by any third party in connection with your use of the Service or any substance you log; f. any claim brought by any family member, estate, beneficiary, healthcare provider, employer, regulator, or other third party in connection with your tracking activities or any health outcome described in (e); g. your violation of any applicable law, regulation, or third-party right.

We may, at our option, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense and not to settle any matter without our prior written consent. Your indemnification obligations survive termination of these Terms.

16 Apple-Specific Terms

If you download the App from the Apple App Store, the following additional terms apply, and the term “App Store” means the Apple App Store:

These Terms are between you and PEP9. Apple is not a party to these Terms.
Apple is not responsible for the App or its content. The license granted in Section 5 is limited to use on Apple-branded devices and is subject to the Usage Rules in the Apple Media Services Terms and Conditions.
Apple has no obligation to provide maintenance or support for the App.
In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to the App.
Apple is not responsible for addressing any claims by you or any third party relating to the App, including product liability, failure to comply with legal or regulatory requirements, consumer protection, or similar claims.
Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party intellectual-property claim relating to the App.
You represent that you are not located in a country subject to a US Government embargo or designated by the US Government as a “terrorist-supporting” country, and you are not listed on any US Government prohibited-party list.
Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

17 Governing Law and Dispute Resolution

17.1 Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, excluding its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17.2 Informal Resolution

Before filing any formal action, you agree to contact us at legal@pep9.app with a written description of the dispute and to attempt in good faith to resolve it through informal negotiation for at least 60 days. We will do the same. The 60-day informal-resolution period is a condition precedent to filing arbitration or any other formal proceeding.

17.3 Binding Individual Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your use of the Service, including any question of arbitrability, will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its then-current Consumer Arbitration Rules, in Richmond, Virginia, in English, by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

17.4 Class-Action and Mass-Arbitration Waiver

YOU AND PEP9 AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MASS, OR COORDINATED PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative, class, or mass proceeding. If a court or arbitrator decides that this waiver is unenforceable as to any claim, that claim (and only that claim) will be severed and brought in court, and the remaining claims will proceed in arbitration.

17.5 Jury-Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES ITS RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

17.6 Opt-Out

You may opt out of the arbitration agreement in Section 17.3, the class-action and mass-arbitration waiver in Section 17.4, and the jury-trial waiver in Section 17.5 by emailing legal@pep9.app within 30 days of first accepting these Terms with the subject line “Arbitration Opt-Out” and including your account email. Opting out will not affect any other provision of these Terms.

17.7 Exceptions

Either party may bring an individual action in small-claims court for disputes within that court’s jurisdiction, and either party may seek injunctive or other equitable relief in court to protect intellectual property or to stop unauthorized use of the Service.

17.8 Jurisdiction Where Arbitration Is Not Permitted

If arbitration is not enforceable in your jurisdiction, the state and federal courts located in Arlington County, Virginia have exclusive jurisdiction over any dispute, and you and we consent to personal jurisdiction in those courts.

17.9 Statute of Limitations

Any claim arising out of or relating to these Terms or the Service must be filed within one year after the claim arose; otherwise, the claim is permanently barred, except to the extent applicable law prohibits a shorter limitations period.

18 Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice in the App or by email and update the “Last Updated” date. The updated Terms will be effective when posted unless a different effective date is specified. Continued use of the Service after the change constitutes acceptance. If you do not agree to the updated Terms, stop using the Service and delete your account.

19 General

Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous understandings.
Severability. If any provision is found unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, internet or telecom failures, third-party service outages, cyberattacks, pandemics, or government action.
Notices. We may notify you by email or in-App message. You may notify us at legal@pep9.app.
Relationship of the parties. Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, or employment relationship between you and PEP9.
No third-party beneficiaries. Except as expressly stated (including Apple in Section 16), these Terms do not confer any rights on any third party.
Export controls and sanctions. You agree to comply with all applicable export-control and sanctions laws, including those of the United States, the European Union, and the United Kingdom.
Headings. Section headings are for convenience only and do not affect interpretation.
English language. These Terms are written in English. Any translation is provided for convenience only; in the event of conflict, the English version controls.

20 Contact

For questions about these Terms:

Email: legal@pep9.app
Postal: Vertek Ventures LLC, 1234 Innovation Way, Suite 200, Arlington, VA 22203, USA